Terms & Conditions
These terms and conditions apply when you order our coffee or use our website. By placing an order with us you agree to these terms.
About Us
Grounds For Adventure is a UK coffee business. If you have any questions about these Terms and Conditions, you can contact us at:
Email: hello.groundsforadventure@gmail.com
Address: Grounds For Adventure, Wild Pines Park, Legsby Road, Market Rasen, LN8 3DZ
Our Coffe
We do our best to make sure that the information provided about our coffee on this website is accurate and up to date.
Coffee is a natural product and so flavour, appearance and availability may very slightly between batches.
Product photographs are for illustration and may not always represent the exact appearance of the coffee packing you recieve
Ordering
At present, orders are placed by contacting us by email.
When you contact us to place an order, we will confirm the products, grind size, price and any applicable delivery or collection arrangements with you. Your order is only accepted once we have confirmed it with you. We reserve the right to decline any order if a product is unavailable or if we are unable to fulfil the order.
We aim to keep coffee available in stock but we know that fresh is best and so we also grind coffee to order at regular intervals throughout the month. Depending on stock availability and when your order is placed, your coffee order may need to wait for our next scheduled grind session. If this is the case, we'll let you know when your order is confirmed and to expect a slight delay in receiving your coffee.
Prices and Payment
Our prices are displayed in pounds sterling (£) and will be confirmed when you place an order. We will tell you the total amount payable before the order is accepted.
Payment must be made using the payment method agreed with us when your order is placed. Orders will only be prepared and fulfilled once payment has been received. Please note that this may increase the time between placing your order and receiving your coffee depending on how quickly payment is made. We reserve the right to change our prices, but any price change will not affect an order that has already been placed or confirmed.
Delivery
We currently offer delivery for orders placed directly with us. Any applicable delivery charges will be confirmed when your order is placed. We will make reasonable efforts to meet any agreed delivery times but this may be affected by circumstances out of our control.
If your order is delayed or does not get to you as expected, please contact us and we will do our best to resolve the issue.
If you would prefer to buy our coffee locally we can also let you know where to find your nearest stockist.
Cancellations, Returns and Refunds
Please see our returns policy for further details. If you need to cancel an order, please contact us as soon as possible. If your order has not yet been prepared or dispatched, we will do our best to accommodate your request.
If you change your mind after receiving your order, your cancellation and refund rights will depend on the circumstances and type of product ordered. Please contact us and we will explain what options are available.
If your order arrives damaged, is incorrect or there is a problem with the quality of your coffee, please contact us as soon as possible. We will work with you to resolve the issue and, where appropriate, offer a replacement or refund.
Nothing in these terms and conditions affects your statutory rights as a consumer.
Allergies and Dietary Information
Our coffee does not contain any added allergens. However, it is packaged in a preparation kitchen where other food and drinks products are handled and prepared.
Whilst we take care to prevent cross-contamination, we cannot guarantee that our coffee or packaging is not completely free from traces of allergens. If you have a specific dietary concern, please contact us before placing your order and we will be happy to provide further information.
Website Content
We aim to keep all the information on our website up to date and accurate. However, coffee is a natural product and details such as availability, tasting notes and product information may change from time to time. We may also update, change or remove content from our website without notice.
Our Responsibility
Nothing in these terms and conditions limits or excluded any liability that cannot legally be limited or excluded.
We are not responsible for delays or failures caused by circumstances out side of our control.
Changes to These Terms and Conditions
We may update these terms and conditions from time to time if our business, website or services change. The latest version will always be published to this page.